Otelimizin her karesinde vizyonumuz; kalitede süreklilik ve mutlak müşteri memnuniyetidir. Otelimizde kendinizi evinizde gibi rahat hissedeceğiniz ferah odalarımızın yanı sıra açık ve kapalı havuz , jakuzi , Türk hamamı , masaj odaları gibi memnun kalacağınız tüm detayları itina ile hazırladık.
The thermal spa was the highlight of this hotel and worth a visit while you're there. Buffet was huge with a good selection of food but the drinks were the most expensive I've seen yet. The room smelt of smoke, was very basic and dated with stained carpets and hair in the shower!
I had a great welcome and service from restaurant team, I would like to mention Didem and Murat for their hospitality and thanks them . I’m gonna be back with my family again. Restaurant is big, buffet is amazing with a lot of choices salads, desserts and main course.
The hotel needs some deep cleaning in their bathrooms, my friends and our room had mold and really poor cleaning, it was not a pleasant stay, I noticed some of the reviews are very high, good but my experience was not so good, maybe they have separate rooms for tours and groups
Horrible hotel, doesn’t worth 5 stars. My room AC is not working with this extreme heat. Service in restaurant terrible. When checking in your room they forbid the use of the elevator even though I have a tons of luggage. View of my room awful. Please do not consider this hotel for your vacation
Travel back in time to the 70s and 80s hotels like Hilton when you stay here in 2024. With other words: it is in dire need of an update. That's just what it looks like. Pros: distance to Pamukkale (11 min by car), large food selection, indoor and outdoor thermal pools on site. Cons: Breakfast and dinner options become limited if you want to avoid flies on your food (why not cover the water mellon?), regular swimming pool is full of algae (please apply regular pool maintenance), thermal pools have algae too, indoor and outdoor furniture are dirty. Tip: Stop serving water out of plastic liter bottles as these single-use plastics can be avoided if people simply tap their own water from a fountain. One more tip for management: don't charge €8-9 for a beer at dinner or at the pool that costs €2‐3 bucks outside of the hotel. $3 for a small can of cola? Final tip: check the functionality of the sprinklers in the rooms. The orange caps from the time of installation need to be removed.
