This hotel is mainly used by the tourism industry thus, bus loads of tourists. Despite having the complimentary thermal pool and spa/sauna facilities which I was looking forward to, unfortunately, it was too crowded to enjoy. Too many kids jumping in the pool ignoring instructions of staff on duty to shower first before going in the pool. My room was the very first room next to the reception/lobby and I can hear every noise, conversation, every footstep, suitcases being dragged along my wing. Needless to stay, not much sleep. My cramped basic room smelled like a combination of pets and smoke. The windows open to the rear parking lot. 2 complimentary water bottle. Room equipped with coffee maker and tiny fridge. Our included breakfast and dinner was satisfactory. So glad to be here only for 1 night.

hotel is wonderful... Personal is Friendly and helpful Hardworking.... rooms are very clean.. swimming Pools Are wonderful.. I will come back soon.. thank you very much to rant ofis Manager Miss Asuman and her asistan mister hakan.. f&b team mr osman and his f&b team... see you in February Richmond...

The hotel is spacious and geared towards large group tourism - hence at first a bit challenging for a solo traveler like me who arrived on a bus from Bodrum, took a local van to the area, was dropped off at the main road and then lugged my luggage for a kilometer to the hotel which stands along with various other huge structures in the midst of a vast and picturesque plain and at a bit of a distance from the famous thermals and ruins of Hierapolis. The walk was surreal though due to the grand views. At first I was flummoxed as the place didn't really cater for those like me who needed independent mode of transport etc and the staff spoke very little English. However, I was told that Mr. Kubilay at the front desk would be very helpful next morning. And indeed he turned out to be wonderfully hospitable and helpful. I managed to have a memorable trip to the sites via a local taxi that picked and dropped me, was given a lovely breakfast on my return even though the breakfast time in the hall was over, and generally felt welcomed and taken care of. Huge appreciation for Mr. Kubilay who went out of the way to help me out and ensure that I got the most out of the short trip. My room was comfortable, the buffet dinner at night was quite good as such dinners go and the place also has thermal baths. Three cheers for Mr. Kubilay who is a real credit to the hospitality industry.

The thermal spa was the highlight of this hotel and worth a visit while you're there. Buffet was huge with a good selection of food but the drinks were the most expensive I've seen yet. The room smelt of smoke, was very basic and dated with stained carpets and hair in the shower!

I had a great welcome and service from restaurant team, I would like to mention Didem and Murat for their hospitality and thanks them . I’m gonna be back with my family again. Restaurant is big, buffet is amazing with a lot of choices salads, desserts and main course.